Part of my order is missing. Is this normal?

You may receive part of your order for various reasons:

• Check your order dispatch email to make sure that all the items you ordered have been sent. It is possible that one or more items were unavailable when your order was prepared. In this case, the items that have not been delivered will be automatically refunded.
• Depending on the type of products ordered, your order may be delivered in separate parcels on different days. 

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