I still haven’t received my order. What should I do?

If you have not received your package more than a week after the expected delivery date:

• Check if your order has been confirmed.
• To do this, log in to your account and click on "my orders";
• Track your package by clicking on the tracking link you received in your order shipment confirmation email;

Otherwise, please contact our Customer Service via our Submit a request – Boardriders Support Center or by telephone:

• Austria: +43 720 883 759
• Belgium (FR): +32 78 48 13 44
• Belgium (NL): +32 78 481 795
• Denmark: +45 78 75 52 66
• Finland: +358 2 480 90162
• France: +33 9 77 55 69 59
• Germany: +49 89 120 89261
• Ireland: +353 1 223 8964
• Italy: +39 010 8480131
• Luxembourg: +352 2786 23 18
• Netherlands: +31 85 8881 948
• Portugal: +351 308 806 473
• Spain: +34 518 808 507
• Sweden: +46 8 557 65 934
• Switzerland: +41 22 518 29 09
• United Kingdom: +44 808 168 3869