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  2. Delivery information
  3. Delivery follow-up

Delivery follow-up

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  • Part of my order is missing, is this normal?
  • How can I change my delivery address?
  • I didn’t receive notification that my parcel had arrived at the pick-up point. Why?
  • What should I do if I have a problem with the delivery of my order?
  • I still haven’t received my order. What should I do?
  • How can I track the delivery of my order?
  • My order is still in preparation, what does it mean?
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