Can I order over the phone?

Yes, you can order over the phone if you would like some help and advice before your finalise your order. If you would like to place your order through one of our advisers, contact our Customer Service on:

• Austria : +43 720 883 759
• Belgium (FR) : +32 78 48 13 44
• Denmark : +45 78 75 52 66
• Finland : +358 2 480 90162
• France : +33 9 77 55 69 59
• Germany : +49 89 120 89261
• Ireland : +353 1 223 8964
• Italy : +39 010 8480131
• Luxembourg : +352 2786 23 18
• Nederland : +31 85 8881 948
• Portugal : +351 308 806 473
• Spain : +34 518 808 507
• Sweden : +46 8 557 65 934
• Switzerland : +41 22 518 29 09
• United Kingdom : +44 808 168 3869
   

Our opening hours are as follows (excluding French bank holidays):
• From Monday to Thursday: 9:00am - 12:30pm / 1:30pm - 6:00pm (GMT+1)
• Friday: 9:00am - 12:30pm / 1:30pm - 3:45pm (GMT+1)

Please note, to place your order by phone you will need the following information:
• the numbers on your bank card;
• the expiry date of your card;
• and the CVC number (the last 3 numbers on the back of your card).

We will also ask you for your 3D Secure password to authenticate and finalise your payment (see What is 3D Secure?).